Terms of Use

These terms apply when you use the Price Zen website. Price Zen is a trading name of ECOSURE HOMES LTD, registered in England and Wales (Company No. 14545842).

What Price Zen provides

  • Price Zen provides indicative project estimates and information only.
  • An estimate is not a quotation, an offer or a guarantee of the final installation price.
  • Estimates are generated from the information you supply, so they depend on that information being accurate and complete.

Why actual prices can differ

Your final price may differ from your Price Zen estimate because of factors such as:

  • site conditions and findings from the installer's survey;
  • access arrangements and any special equipment required;
  • the specification and products you finally choose;
  • structural requirements or other additional works identified on site.

Installer prices and selected installers

Price Zen may invite up to three selected installers to provide indicative prices. A particular number of responses is not guaranteed.

Price Zen aims to work with reputable installers and may check relevant accreditations, competent person scheme membership where applicable, insurance, guarantees and trading information. These checks do not guarantee workmanship or performance. You should carry out your own checks before appointing an installer.

Installer prices are independently set and remain indicative until any required survey or checks are completed. Any installation contract is directly between you and the installer; Price Zen is not a party to it. You are under no obligation to appoint an installer.

Using the website

  • Please provide accurate information when using the service.
  • Please use the website lawfully and do not attempt to disrupt or misuse it.
  • Only upload photographs and information you are entitled to share with us.

Intellectual property

The Price Zen website, Project Packs, reports and branding, and the rights in them, belong to Price Zen / ECOSURE HOMES LTD or our licensors where applicable. You may use your own Project Pack for your own home improvement project.

Our responsibility to you

We take care to provide useful and reasonable estimates, but because they are indicative we cannot accept responsibility for decisions made solely on the basis of an estimate. We are not responsible for the work, conduct or pricing of any installer.

We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We are not responsible for unforeseeable loss, or for business losses.

Nothing in these terms limits or excludes any statutory rights you have as a consumer that cannot legally be limited or excluded, including liability for death or personal injury caused by negligence, or for fraud.

Changes and contact

We may update these terms from time to time; the version on this page is the current one. These terms are governed by the laws of England and Wales.

Questions about these terms: contact@pricezen.co.uk or 0333 577 0083.