Privacy Policy

• your name, email address and telephone number;
• your postcode and property address where you provide them;
• information about your project, including your answers to our questions;
• photographs you upload of your property;
• the estimate and Project Pack we generate for you;
• basic website usage information, such as pages visited and device type.

• to generate your indicative price range and Project Pack;
• to send your Project Pack and respond to your enquiries;
• to connect you with selected installers, but only when you ask us to and give your consent;
• to operate, secure and improve the website;
• to meet our legal and record-keeping obligations.

We rely on your consent where you ask to be connected with installers, on our legitimate interests in operating and improving the service, and on legal obligations where they apply.

Creating an estimate does not share your details with anyone. Your project information is only shared with selected installers when you specifically ask us to connect you and confirm your consent. You can change your mind by contacting us.

We use trusted third-party providers to host the website, store data and photographs securely, generate estimates, and send emails. They act on our instructions and are not permitted to use your information for their own purposes. A current list of providers is available on request from contact@pricezen.co.uk.

We keep your information for as long as needed for the purposes above, and afterwards only where we must for legal, accounting or dispute-resolution reasons. Retention periods for each type of record are kept under review and can be confirmed on request. You can ask us to delete your information at any time.

Your information and photographs are held in access-controlled storage, transmitted over encrypted connections, and available only to people who need them to run the service. No system is completely secure, but we take appropriate technical and organisational measures to protect your data.

We explain the cookies used by this website in our Cookie Policy.

Under UK GDPR you have the right to:

• access a copy of the information we hold about you;
• have inaccurate information corrected;
• ask us to delete your information;
• restrict or object to how we use it;
• receive your information in a portable format;
• withdraw consent at any time, where we rely on consent.

To exercise any right, email contact@pricezen.co.uk. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

ECOSURE HOMES LTD (Price Zen), The Business Hub@Keystone, 263 Nottingham Road, Nottingham, England, NG7 7DA. contact@pricezen.co.uk · 0333 577 0083